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#Ehome infrared receiver not working how to#
#Ehome infrared receiver not working install#
#Ehome infrared receiver not working drivers#
#Ehome infrared receiver not working driver#

It's located elsewhere and can also only be solved there.Īlthough our products can't cause any such issues, we're regularly contacted about such issues and asked for help. Instead, the cause of the issue exists independently of Remote Buddy. Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

#Ehome infrared receiver not working driver#

For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.Īs long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver.

If you are using a Keyspan™ RF Remote for Front Row, re-pair its remote control and receiver by simultaneously pressing the small knob on the back of the remote control and the knob on the receiver stick (the knob looks like the blinking LED, except it does not blink).

If support for multiple remote controls is enabled there, ensure that your remote control is checked in the right table (=> you can find the correct entry for your remote control by pressing a button on it). They can be found at Preferences > Hardware > Built-in IR receiver. If your Apple® Remote still doesn't work with Remote Buddy, please also check its preferences for the Apple® Remote. Please make sure that the option to disable the infrared receiver is NOT active and click on "Unpair" should you have paired your Apple® Remote with your Mac®. Quit Remote Buddy, then open System Preferences.app > Security.

If you use an Apple® Remote, you should also check your system settings.

If your remote control requires additional receiver hardware: make sure that it is correctly attached to your computer and that it turns up in System Profiler.

If your remote control has an on/off switch: make sure that your remote control is switched on.

Check the batteries of your remote control.

If you can't find it under "USB" in the System Profiler (=> /Applications/Utilities) either, a hardware defect is as well possible.

#Ehome infrared receiver not working how to#

For USB devices, plugging the device to another port or resetting the PMU and/or SMC-unit of your Mac® (=> find guides on how to do this for your Mac® in the support area of ) may help.

#Ehome infrared receiver not working drivers#

If you don't find your remote control there, either the Remote Buddy drivers were not installed or installed in an outdated version - or - there is a general problem with the device. Your remote control should be listed there and the lamp next to it should be green.

Check your Remote Buddy settings in the Hardware category.

#Ehome infrared receiver not working install#

You can install the drivers using the Setup Wizard (=> access it via the Remote Buddy pulldown menu). Please make sure, that you have installed the latest version of the Remote Buddy drivers.If in doubt, download the latest version, quit Remote Buddy, delete it, empty your trash, then copy the downloaded version of Remote Buddy to your harddrive and start it from there. Please make sure you have the latest version of Remote Buddy installed.